Refund policy

Returns and Refunds:

We stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, please contact us within 7 days of receiving your order to request a return or exchange. All returned items must be in their original packaging and unused. Shipping fees are non-refundable, and you will be responsible for the cost of return shipping.

To initiate a return, please contact our customer service team at [contact information] and provide your order number and a brief explanation of the reason for the return. We will provide you with instructions on how to return the product, and issue a refund once we have received and inspected the returned items. Please note that we cannot accept returns of opened or partially used packages of pet treats for hygiene reasons."